Check stream

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To check that the server is up, try pinging it by issuing Start | Run... and enter cmd then enter this in the command box:

ping real2.commedia.org.uk

You will receive this if the server is up:

C:\Documents and Settings\agm>ping 195.10.228.5

Pinging 195.10.228.5 with 32 bytes of data:

Reply from 195.10.228.5: bytes=32 time=35ms TTL=54 Reply from 195.10.228.5: bytes=32 time=49ms TTL=54 Reply from 195.10.228.5: bytes=32 time=59ms TTL=54 Reply from 195.10.228.5: bytes=32 time=55ms TTL=54

Ping statistics for 195.10.228.5:

  Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

  Minimum = 35ms, Maximum = 59ms, Average = 49ms

If the server is down then it will look like this:

C:\Documents and Settings\agm>ping 195.10.228.5

Pinging 195.10.228.5 with 32 bytes of data:

Request timed out. Request timed out. Request timed out. Request timed out.

Ping statistics for 195.10.228.5

  Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

To test that the service is running then telnet to that port like this from the command box:

telnet 195.10.228.5 8080

A dialogue with the server will be started and you will need to stop using Ctrl + ] - if the service is not running then you will see something like this:

C:\Documents and Settings\agm>telnet 195.10.228.5 8080 Connecting To 195.10.228.5...Could not open connection to the host, on port 8080

Connect failed

The above commands will help you determine:

a) if the server is up or down, and b) if the Helix server is actually running